Hokey Pokey Co is committed to providing the highest quality ethical and sustainable swimwear to you. This policy outlines our ongoing obligations to you in respect of how we as a company manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
The 13 Australian Privacy Principles include:
- Open and transparent management of personal information
- Anonymity and pseudonymity
Requires Hokey Pokey Co to give individuals the option of not identifying themselves, or of using a pseudonym. Limited exceptions apply.
- Collection of solicited personal information
Outlines when Hokey Pokey Co can collect personal information that is solicited. It applies higher standards to the collection of sensitive information.
- Dealing with unsolicited personal information
Outlines how Hokey Pokey Co must deal with unsolicited personal information.
- Notification of the collection of personal information
Outlines when and in what circumstances Hokey Pokey Co must tell an individual about certain matters.
- Use or disclosure of personal information
Outlines the circumstances in which Hokey Pokey Co may use or disclose personal information that it holds.
- Direct marketing
Hokey Pokey may only use or disclose personal information for direct marketing purposes if certain conditions are met.
- Cross-border disclosure of personal information
Outlines the steps Hokey Pokey Co must take to protect personal information before it is disclosed overseas.
- Adoption, use or disclosure of government related identifiers
Outlines the limited circumstances when an organisation may adopt a government related identifier of an individual as its own identifier, or use or disclose a government related identifier of an individual.
- Quality of personal information
Hokey Pokey must take reasonable steps to ensure the personal information it collects is accurate, up to date and complete. An entity must also take reasonable steps to ensure the personal information it uses or discloses is accurate, up to date, complete and relevant, having regard to the purpose of the use or disclosure.
- Security of personal information
Hokey Pokey must take reasonable steps to protect the personal information it holds from misuse, interference, and loss, and from unauthorised access, modification or disclosure. Hokey Pokey may have obligations to destroy or de-identify personal information in certain circumstances.
- Access to personal information
Outlines Hokey Pokey Co’s obligations when an individual requests to be given access to personal information held about them by the entity. This includes a requirement to provide access unless a specific exception applies.
- Correction of personal information
Hokey Pokey Co’s obligations in relation to correcting the personal information it holds about individuals.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email and via our website at https://hokey-pokey.co.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we may need to collect your Personal Information only from you. In the unlikely event that we are provided with information by third parties, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
We will never disclose your personal information unless it is to have your consent, or where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to securely destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Hokey Pokey Co will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.