At Hokey Pokey we are passionate about quality – it’s not worth doing unless it is done well. For that reason, we have implemented a Quality Management System to ensure the quality of our products is of the highest standard across all levels of the supply chain – from the mill to manufacturing, and to then on to our customers. Quality without compromise.
We are a dedicated, enthusiastic team who are committed to:
- maintaining a relentless focus on the customer and their requirements,
- delivering high quality, sustainable and ethical products that provide maximum Sun Protection Factor,
- developing Corporate Partnerships to further the fight against skin cancer,
- maintaining the highest ethical and business standards,
- compliance with all relevant legal and other applicable requirements.
Our quality aims are to:
- provide high-quality products with a view to achieving customer satisfaction, reputation enhancement and repeat business,
- implement and maintain Quality Management System based on ISO 9001:2015,
- ensure that employees are trained, skilled, competent, licensed and certified as appropriate for the tasks they are performing,
- manage our supply chains to ensure they conform with our ethical, sustainability and quality values,
- ensure the organisation is kept abreast of changes in the relevant product and industry developments, standards, and laws, and
- audit the Quality Management System, review performance and assess customer feedback with a view to continual improvement.